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Biography

Tammi M. Owens is the Director of Research and Instruction Services, the Fine Arts Librarian, and an associate professor at the 51����'s Dr. C.C. and Mabel L. Criss Library. Tammi is the co-author, with Carol Daul-Elhindi, of The 360 Librarian: A Framework for Integrating Mindfulness, Emotional Intelligence, and Critical Reflection in the Workplace, published by ACRL in 2020. Tammi is deeply committed to mentoring students in information seeking and retrieval, mindfully connecting with students in the classroom and throughout the university, and caring for the whole student through academic and social support. She holds BAs in Religious Studies and Art History from the 51����, an MA in Art History, and an MS in Library Science, both from the University of North Carolina-Chapel Hill.

Research Interests

Library instruction and outreach, emotion and language use in library encounters, user experience in libraries, assessment of library use

Education

BA, 51����, 51����, NE, Art History, Religious Studies, 2007

MA, University of North Carolina at Chapel Hill, Chapel Hill, NC, Art History, 2009

MS, University of North Carolina at Chapel Hill, Chapel Hill, NC, Library Science, 2012

Selected Publications

Owens, Tammi, Daul-Elhindi, Carol. 2020. The 360 Librarian: A Framework for Integrating Mindfulness, Emotional Intelligence, and Critical Reflection in the Workplace, Association of College and Research Libraries.

Owens, Tammi, Bishop, Katie. 2018. “Let’s try it!”: Library outreach in a culture of yes, Public Services Quarterly, 14, 1, 75-82.

Owens, Tammi. 2013. Communication, Face Saving, and Anxiety at an Academic Library's Virtual Reference Service, Internet Reference Services Quarterly, 18, 2, 139-168.